Tweets of the Week, 4 September 2020

The Horizons team features many influential Twitter users. This curates a wealth of insights, knowledge, and information about transformation in health and care from other thought leaders across the world. (Tip: to read an article or watch a video mentioned in a tweet, click on the blue text. To view the original tweet, click on the image).

#Caring4NHSPeople

Join us next week (Wednesday 9 Sept 4-5pm) for another #Caring4NHSPeople virtual session. This session will focus on supporting my own and my team's wellbeing, as part of the #NHSPeoplePlan. More information here.

#ProjectA

If you are committed to ensuring equity in care for BME communities, don't miss this session next week (Tuesday 8 Sept 10am-11.30am). For more information and to sign up click here.

#VirtualCollaborate

"Can everyone take themselves off mute?" is a refrain you probably *haven't* heard over the past few months of virtual working: usually it's the opposite! Our colleague Claire Shields explains how you can engage your audience using Sli.do. Read the post.

The results of the "top 200 tools for learning 2020" survey are out. Zoom has gone up eight places & is second. MS Teams has gone up six places & is fifth. Now why is that not a surprise?

Something Helen loves about Twitter is how it opens access to learning from other sectors. This article about scaling change comes from agricultural systems but the advice & conclusions are so relevant to large scale change in health & care:  

What the team has been up to

Working our way to the future will require a blend of physical and virtual skills and approaches. This week Bev spoke with clinicians from the Dudley Group and primary care to explore this further.

Kathryn facilitated the national #NHS #BeneficialChanges patient voices event on Thursday, learning how experiences of care changed (for better/worse) during #COVID19

Wellbeing

There are lots of small things we can do when working virtually from home that can make a big difference to our wellbeing & productivity. There's some great practical ideas in this article.

As we are all focused on moving forward, here is a great resource from the IHI  which might be helpful.

Many of us have too much to do & too little time. Yet we end up saying yes to bosses, teammates & others. Here's some great advice on saying no in a way that makes people feel respected.

In considering your ongoing wellbeing whilst working virtually from home, work out where you fit on a spectrum that researchers label "segmenters" versus "integrators".  You need different tactics depending on which category you are in. Read more.

Leadership and teams

To what extent does bureaucracy get in the way of the real work of your organisation? Complete the free "Bureaucratic Mass Index survey" & benchmark results with 10k others!

We know that ability to listen (& making the time & space to listen) is such an important leadership skill/priority. We don't always do it. Helen shared that she loves this sketchnote from Sherrill Knezel.

If we want to make change happen in a big system, it's wise to think about the leverage points for change. Here's an excellent free guide to leverage points based on the work of Donella Meadows:

COVID-19 

Congrats to Michelle & colleagues for their publication on the experience of codesigning virtual outpatient appointments in response to #Covid19. There's so much great learning to share in our health & care sector.

Stories are the heartbeat of our organisations. They're a channel for organisation, personal and community values coming together, the most powerful force for change. We have to create space for stories in this uncertain, virtual #Covid19 world:

If you're thinking about your learning or knowledge management system beyond #COVID19, consider these "ten big ideas" from Nancy Dixon. If we all followed these principles as we move into a new future, we would increase our chances of changing the world:

This article from @nytimes explores how dexamethasone is helping #Covid-19 patients & what the US health system can learn from the systematic response by our NHS:

One big shift we need post #Covid19 is from scalable efficiency to scalable learning. It's less about the new knowledge/learning we want to share & more about how we increase the capacity of our organisations/systems to absorb learning.

And finally...

Learning new words is always fun. Don't spuddle, be present!