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Working to improve care frequently requires working with complexity. This increases the challenge when trying to enable the spread and...

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As the coronavirus took hold earlier this year I don’t think any of us envisaged the impact that it would have on our lives and the...

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On 1st October at 7.30am my colleague Lynsey and I found ourselves in a draughty ambulance service station in the centre of Cardiff,...

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Over the next few months we have an exciting schedule of virtual talks about improvement in the ambulance service, as part of #ProjectA....

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I was minded last week to consider a phrase that a colleague of mine, Zoe Lord (Deputy Director – Horizons), has used on a couple of...

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In NHS Horizons we often talk about the power of connections. People who make and use their connections can be a real force for good in...

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We all experience good and bad times within our working life. It is somewhat inevitable in the fast moving, high expectation world we...

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What is it that persuades us to an argument or case? Is it the data? Hard driven analytics that make overwhelming evidence? Perhaps it is...