Finding creativity in Lockdown
As the coronavirus took hold earlier this year I don’t think any of us envisaged the impact that it would have on our lives and the...
Ian Baines's Passles
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Reflections on Shadowing Welsh Ambulance Crews
On 1st October at 7.30am my colleague Lynsey and I found ourselves in a draughty ambulance service station in the centre of Cardiff,...
#ProjectA Series of Improvement Talks
Over the next few months we have an exciting schedule of virtual talks about improvement in the ambulance service, as part of #ProjectA....
Crossing the Improvement Chasm: Models, an Improvement Faculty, and #ProjectA
I was minded last week to consider a phrase that a colleague of mine, Zoe Lord (Deputy Director – Horizons), has used on a couple of...
The Power of Connections as a Force for Change
In NHS Horizons we often talk about the power of connections. People who make and use their connections can be a real force for good in...
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